Thousands of TPG customers were left without internet on Tuesday, after a widespread outage disrupted services across Australia—just weeks after the telco announced price hikes. On February 27, TPG informed customers via email that prices for its NBN plans would increase in April. The company framed the change as part […]
customer service
Generation Z is putting pressure on banks to improve their customer service. Finance experts say a shifting landscape in consumer expectations is slowly unfolding, particularly among younger Australians, who are becoming increasingly pivotal for financial institutions. It comes amid a barrage of complaints and growing media scrutiny over everything from […]
