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Optus, one of Australia’s leading telecommunications providers, has announced a compensation plan for the millions of customers affected by Wednesday’s catastrophic outage after refusing widespread calls for refunds. The nationwide service disruption left over 10 million people, nearly half of the population, without phone and internet services. In response, Optus […]

Optus, a prominent Australian telecommunications provider, is facing intense criticism for its decision not to refund customers affected by a nationwide outage that left over 10 million people (nearly half of the population) without phone and internet services. The incident, which occurred on Wednesday, threw various critical systems, including payment, […]